We will contact you if a hold is necessary. WEATHER HOLD: In adverse temperature conditions, we reserve the right to withhold shipment until ideal temperatures return unless we receive explicit instructions via email to release the wines, voiding any guarantee. If faster service is necessary please contact us. The wooden case will be shipped separately at Ground service. PACKAGING: Our premium wines need optimal temperature consistency, therefore are packaged in EPS foam shippers with gel pack (when needed) and shipped only during ideal weather temperatures.įor OWC (Original Wooden Case) orders, wine bottles will be removed from case and shipped inside a foam shipper box for safety (unless otherwise requested). If you would like to waive this protection by shipping Ground, we will request a waiver be signed. SHIPPING: During warm summer weather, we recommend to only ship within the United States with Same Day or Next Day Air service to protect the wines from environmental damage. Please choose this option at checkout and we will coordinate shipping for a later date. We ship within the United States to: AK, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, VA, WA, WI, WV, and WY.įREE SHIPPING INSURANCE: We provide FREE carrier insurance for lost or damaged shipments (per carrier terms and conditions.)įREE WINE STORAGE: We provide FREE 6 Months wine cellar storage from date of purchase.
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